Adaptive Biotechnologies Corporation SMS Terms and Conditions of Use

When you sign up for text messages from clonoSEQ by Adaptive Biotechnologies Corporation (“Adaptive,” “us,” we”), you are signing up to receive text messages related to Adaptive. These messages may be about your visits, Adaptive’s MyChart account, one-time passcode, billing notifications, Adaptive’s clonoSEQ test result reminders, and care management.

You can opt-out of SMS messages by texting STOP to this message.  Your opt-out request will generate one final message confirming that you have been unsubscribed, and you will no longer receive SMS messages. Please note that if you receive messages from multiple numbers (or short codes) from Adaptive, the opt-out will only apply to the specific short code from which you have opted out. You will have to opt out separately for other short codes. If you want to join again, sign up using Adaptive’s MyChart or text HELP to this short code for instructions.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at 1-888-552-8988 or emrsupport@adaptivebiotech.com

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Our Notice of Privacy Practices can be found at https://www.clonoseq.com/privacy-policy/#hipaa and our Online Privacy Policy can be found at https://www.clonoseq.com/privacy-policy/#online-privacy-policy.  Contact us at same as above 1-888-552-8988 or emrsupport@adaptivebiotech.com